Sevva – Rude and Useless
So far, I haven’t been tempted to eat at Sevva, but I have been there a few times for drinks.
I’ve always been severely disappointed by their service and after my last visit have decided that I really hope no one ever invites me for a drink there again, as I’ll just have to decline.
I know well enough by now to sit at the bar if you actually want to have any kind of consistent access to service staff, but when I was there a few days ago, I was shoulder barged by the floor manager twice when I was sitting on the bar stool. They themselves had placed it next to their till and he managed this even though there was plenty of room around it.
The bar was almost empty, and yet I also had to contend with his loud ordering about of staff which he decided to do when he was standing right next to me. Why he couldn’t have done this even a few steps away I have no idea. I originally thought he was a customer, considering he didn’t apologise for molesting me, and only later realised he was staff when he was ordering the waiters about.
Next we come to price. Most cocktails are $120, plus service, which is a fairly hefty price, but the cocktails are good and I appreciate the location is plum and they want to attract a certain crowd. However, that crowd don’t expect to be served smashed up Dorritos with their cocktails, nor have to pay for a glass of water. The vast majority of bars now in HK have got their head around the idea that as it’s brutally hot here for most of the year, some customers could do with a glass of water to rehydrate before they plunge into the martinis. It’s common courtesy and a nice touch to give them a glass of without charge. If even the scraggiest Dai Pai can give you a glass water FOC, why the buggery-boo can’t a supposedly refined establishment like Sevva?
The rude and perfunctory way in which my request and subsequent questioning of this situation was handled has made me never want to set foot in there again. Money grabbing a-holes, and that’s all there is to it.
Location: Top Floor Prince’s Building, Chater Road, Central, Hong Kong.